FAQ

When will I receive my product?

If your product is in stock it will likely ship within 2 business days. From there it depends on your distance from Spokane, Washington. We primarily utilize USPS first class or priority mail, so you can expect your goodies within a week of shipping.

How can I get a discount code?

We happily supply frequent discount codes to our email subscribers. Want a discount code? Get an instant 20% off by clicking here.

Are your products “all-natural?”

At Awaken Joy we strive to utilize natural products as well as natural by-products to give you toxin free skincare.  There are several ingredients that are not only all-natural, organic but also fair trade. When we utilize emulsifiers, stabilizers or preservatives we first research the best natural versions and try those.  So far we have been able to make shelf-stable, wonderful products that would be considered “all natural” by most. Some natural ingredients in their raw form are not stable, therefore we must sometimes utilize by-products.

Our conditioner bar has dimethicone in it which is a man-made product. We are researching alternatives, and when we find the perfect one that offers the conditioner we love, you will be the first to know.